Mortimers provided me first a first class service. All correspondence was swift and dealt with effectively. Kaitlan in particular communicated with me on a regular basis and went out of her way to make the sale of my property hassle free. Kaitlin was friendly and had a lovely calm manner. Knowing that I could contact the branch at Blackburn, and in particular Kaitlan, gave me peace of mind during a very stressful period.