This is what an Estate Agent should be!!! Highly Recommended

Its very rare that I review anyone or anything. Its even rarer that I review a company that I am not using or employing myself directly. The reason for this review is simple. Without a shadow of a doubt Charles Carr deserve full recognition for a job extremely well done! I'm not a fan of Estate Agents and the Agent I have used for this move has disappointed me and will not be getting a review! All the staff at Charles Carr are extremely friendly and you feel like they actually know their jobs. I've been to properties where clearly the agents knows absolutely nothing about the house they are supposed to be selling which is off putting at best. Where Charles Carr excel though is in their after sales. I dealt mainly with Louise Carr. She was quite simply excellent! In fact our purchase of the house nearly fell through when the chain fell apart,. Louise did everything she could to keep her vendors happy until we sourced another buyer for our property. Louise went above and beyond herself throughout the whole process. She was in contact with my solicitor, my buyers solicitor, my estate agent and of course myself.. Her consistent clear, communication was invaluable. As everyone knows moving house is stressful enough and we feel that Louise Carr has striven to get us through it with vigor and pace and quite frankly was the only person I could rely on when my solicitor and my estate agent let me down. If I ever decide to move again I would use Charles Carr in a heartbeat but hopefully after this stressful move it will be quite a wile before I do this all again. James Palethorpe