We have been seriously disappointed in CJ Hole on 2 previous occassions and we now out of principle refuse to deal with them ever again- this is really upsetting when they do have a lot of decent properties and we now want to buy somewhere not rent. Our first experience with CJ Hole was to rent a student house; the whole experience was highly bureaucratic and pointless. For instance, they asked us to attend the estate agent with all our housemates and their parents (at least 12 people in total!) at the same time for a 5 minute guarantor meeting- why this had to be done in this manner I will never understand. Also the agency fees here are excessive. Our second experience was our first rental after university when we viewed a 3-bed property and were told that we were allowed to have 4 people living there. Therefore we went ahead and paid all the agency fees to secure the property. However when we went to sign contracts we were told that we were NOT allowed 4 people due to extra 'wear and tear'! The agent who showed us around the property clearly just said anything to get the sale. Shocking. Ultimately, we lost out on a lot of money due to a catch in the contracts whereby if we backed out then they didnt have to reimburse us. This being said- even though they were aware of this mishap they refused to back out because they knew we would have to and ultimately then they could keep our money. This was all left to the week before the moving in date. a win win for them.