As a tenant who has been renting an apartment through Northwood for over a year, I can say that it is a great property management company that truly values its tenants. As a tenant, it is crucial to feel that your needs are being met, and I can say that the Northwood team is highly responsive to my needs. Their maintenance reporting system is user-friendly, and they are able to arrange work within a short period of time. I especially appreciate their prompt response to my request for heater repair before the snowfall in mid-March, which helped me live in a warm environment during the snowy weather. They are also willing to accommodate my work schedule for regular visits, which allows us to communicate effectively. I feel that my needs are always well taken care of. In addition, all of the staff members are friendly and polite, which makes me feel comfortable to talk to them. Overall, I highly recommend Northwood to anyone looking for a property management company that values responsiveness, and communication.