Poor service. Reported faults including a broken radiator and mould which weren’t noted on the inventory when moving in, told someone would come to fix them and no one ever came. I was also given a broken fob, glued together, which broke completely. When I returned the fob to get a replacement, a member of Northwood staff just SELLOTAPED MY BROKEN FOB TO A KEY RING! Also the rent increased by £30 a month and the administration fees were extortionate. Won’t be using Northwood again.