Dear John if you please do your own checks with your solicitors regarding EWS1and the fire safety documents required in the leaseholder packs you will find you are mistaken. Your second statement is also untrue, as we do sell properties and have sold properties in Birmingham with values of up to £2,200,000, so we certainly can sell! Unfortunately you were also rather irritated and short after recieving a phonecall. Whilst saying you were at work and not wanting to speak, you then decided to called me back to actual spend more time to complain about the first call? Followed by then immediately posting a 1 star review whilst at work? I am sure most people can read into this after looking at all of our other reviews of happy customers. Be kind... lockdown is getting everyone down.