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Nicholas Humphreys - Birmingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I can highly recommend to everyone who reads this to go to Amrit Panesar at Nicholas Humphreys Estate and Letting Agency. He is the most helpful and professional agent in Birmingham. He helped me to find a student accommondation for my semester abroad at the BCU. I enjoyed my stay and can only edvice for people to pay him a visit.

5.00 /5

Keywords: Excellent, polite, quick, well informed. professional, premium experience I was skeptical at first about working with an Agent for my property but working with Amrit at Nicholas Humphreys Birmingham was a pleasure! Amrit is very professional, well dressed and most importantly is down to earth and easy to talk to! He has kept me up to date at each stage and given good advice, He has numerous contact methods so keeping in touch was really easy and regularly found tenants to view the property. The company carries out extensive tenancy checks and right to rent and strives to help both the landlord and the tenants. When visiting property Amrit always comes in the branded company car and on his first visit took very professional photos. (just a shame i couldn't keep the flowers!) In terms of fees, he has always kept me informed and although it is at the premium end of the market, it is well worth it!

2.00 /5

First off all, please update your new location in Google maps. The location shown in Google maps is wrong. I find the new office by searching for 45 minutes. Somebody from the reception told me they will contact me for 1 bedroom enquiry. Until today, I didn't get any call

Reply from agent

Hi Jinish, sorry to see you left us a 2 Star Review. We do not have any record of ever having any communication with yourself. Can you please confirm that you have left the review on the correct Nicholas Humphreys Branch? Thanks

1.00 /5

AVOID AVOID AVOID!! especially Amrit Panesar. The property was in disgusting condition and they tried to take all of our deposit. Luckily we went through tds to dispute this but insanely u professional especially from Amrit Panesar. They try to stress students out by making them thing you have to pay all these fees once you move out when in fact you don’t please please please go through tds when you move out. We had to property professionally cleaned and the cleaners said it looked as if the property hasn’t been properly cleaned in years. We used their gardener they had recommended and then they tried to charge us 5 days rent because the gardener rescheduled. Bear in mind this is their own guy!! Crazy stressful terrible terrible people do not rent from them if you can students please you don’t want the stress and all the properties are falling apart and disgusting. Stay away from Amrit Panesar!!!!!

Reply from agent

Hi Azara, hope you are aware that this review is derogatory and incorrect. We would like to address several inaccuracies in your review: • Property Condition: The property underwent a professional cleaning prior to your move-in. No issues were raised at the time of your inspection. However, we subsequently observed deterioration in the property condition, particularly in your room, which we attribute to the presence of your pet. • Pet Concerns: You informed us that your pet would only be staying for a short period. Unfortunately, the presence of the pet resulted in significant damage to the carpets, necessitating replacement. We also incurred expenses to address the odour of pet faeces. • End of Tenancy Cleaning: As per your tenancy agreement, you are responsible for returning the property in a clean and tenantable condition on the agreed-upon end date. • Garden Maintenance: The garden maintenance contractor is an independent company that we utilize. Their contact information was provided to you well in advance of your tenancy end date to facilitate direct arrangements for the required work. • Deposit Resolution: Regarding the Deposit Protection Service (DPS) adjudication, it is inaccurate to state that the adjudicator awarded the deposit in your favor. The adjudicator sided with us on all but one point. We hope that your future landlords and letting agents have a more positive experience in their interactions with you.

1.00 /5

Their agent is not on time also he's really rude to people. The appointment was in 11:30 but he came at 12 and he didn't say sorry

1.00 /5

Very rude interaction with a member of their team. Unnecessary and won’t be using them again.

Reply from agent

Hi Abder, sorry to hear you had a bad experience with our office. Can you please provide more details regarding your interaction so that we can look into this. Can you please also confirm that the call was with Nicholas Humphreys Birmingham Branch. I look forward to hearing back from you. Kind Regards, Amrit Panesar

Contact details
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Address

Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP, UK

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Birmingham Office

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