!!LANDLORDS BEWARE!! I only give the one star as Google does not allow me to give them less. The staff at this branch and their management are incredibly incompetent, rude and show very little common sense. Their property management team shows no initiative as they are not proactive in getting any issues that arise sorted in what would be a reasonable time frame. They seem to have more than the average businesses problems with their email systems. Which result in appointment emails not being sent, and things that should be for the 'Landlord only' being sent to the tenants as well. Whilst on the subject of communication problems, both Deepa and her Property Management Team Leader Marie appear to struggle with basic comprehension of the English language. Despite them speaking English fluently, they will often take several minutes explaining the same thing before they will admit any failings. Further to this and even more frustratingly, Marie has a tendency to try and use verbal acrobatics - leaping from one alternative fact to the next to defend the failings of her team. In short, you are better off going elsewhere if you are looking for professionalism, competence and reliability.

From a tenant point of view Martin and Co have been awful. There is one estate agent who just does not respond to emails and they constantly leave you in the dark. I have been waiting for one month for support from them to collect my deposit and they have been absolutely useless!

Unprofessional

They never respond to by inquiries and wasted my time a lot. Useless

Absolutely unprofessional and rude. Very happy I decided not to rent with them at the end. Would not recommend to anyone

Very bad costumer service, I've tried to arrange a viewing for one of their property, it takes more than week, promising to contact me... at the end I wasn't contacted back and property was taken off the market...

‪Everyone AVOID @MACBirmingham !!! See my full review below. They are liars. Service received from Jake was disgusting. We waited 2 weeks after putting an offer on a property only to find out they gave it to someone else!!#martinandco #avoid #badestateagents ‬

stop ripping people off and telling lies

Worst agency ever. This is my first experience with agency in the UK, and I am im shock they are doing such a poor job. I am currently in the UK without and address for over a month and I don't even have the strenght to explain the whole situation.. The point is (based on my experience and other reviews I have seen) don't use this agency if you have other options.