The worst office, their scam starts at one riyal without exaggeration and they exploit you in a horrible way, it's unimaginable. They extort money from you for the most trivial things, they don't respond to emails to the point where you have to call their office, they make you pay for the landlord's invoices not yours but yours, so stay away from them as far as possible. But in general, if you have to, you must take pictures of the apartment you are renting from the first day from every angle and note if it is dirty or if there is rust or mold and send it to them by email to prove the date. Because one day they will try to take your insurance, this will be your proof. Also, make sure that the insurance is with the (TDS) tenancy deposit scheme. They are a third party who hold the money, but this office takes advantage of the scholarship recipient's lack of knowledge. The useful information from this is that if they say they will take from your insurance for trivial things, you can go to TDS and file a complaint against them and they will return your money or at least 75% of it. Good luck.