TO ANY CURRENT OR FUTURE TENANTS!! BEWARE!! They will try charge you for every speak of dust and every little issue or item they can when you leave! When you move in look at the apartment or house with a fine tooth comb and mention (in writing) the differences between your place and the inventory they send you, because if your a chilled person that doesn't mind if your blinds don't tilt or if theres a label missing from your mattress they will try charge you for it even if it wasn't you who damaged or removed something. So just be as analytical as they are and contest things if it really wasn't you who damaged something and your likely not have to pay what they are trying to con off as your fault! Other than that while your living in the place they are fairly responsive and good agency, just when you leave they will try squeeze every penny out of you.