I am extremely disappointed with the service provided by this agency, which is responsible for managing the building I live in. For the past three weeks, I have been trying to contact them about a broken chair they provided in the flat. This isn’t just an inconvenience—it’s a safety issue. The person who sat on it injured their arm. I provided them with all the necessary details and requested a replacement, but three weeks later, I have received no action or even a response. It seems they are “extremely busy”—so much so that they can’t be bothered to address urgent concerns or respond to messages. Their complete lack of accountability is shocking. The furniture they provide is of terrible quality, and now, with Christmas around the corner, I have nowhere to sit. I’ve been left stranded with no solution because they simply don’t take tenants seriously. This agency is utterly unprofessional, unresponsive, and incompetent. If you’re looking for reliable property management, avoid them at all costs. Absolutely rubbish service!