I recently worked with this agency to rent an apartment, and while the initial process was smooth, there was a hiccup when they informed me that the move-in date would be delayed without any time frame due to some last-minute work in the apartment. This caused me some inconvenience, especially since I had to vacate my previous accommodation on short notice and had to stay in Airbnb’s temporarily. However, Ayman Shabir from the agency went above and beyond to help me find a new place and resolve the issue within two weeks. His professionalism and assistance made a huge difference, and I appreciate the effort he put in to make my life easier. Despite the initial setback, I'm grateful for Ayman's help and would recommend him to anyone in a similar situation.