Unfortunately, liars. Rude on the phone too, although could be nice in person. Had 2 viewings booked, they cancelled them the evening before stating multiple times that the seller had accepted an offer so I could not view (even though the viewing had been confirmed for a week). Turns out that the properties were on with another agent who contacted the seller in front of me - offers were extended yet not accepted as they wanted to see what interest the pre-booked weekend viewings brought up. So I missed the chance to bid on 2 nice flats... The owner has also been charming enough to reply below. It is not a "fake review", however I have no wish to have my name plastered across your hate-mails so I will continue to remain L Johnson.