Absolute shambles of a company. Me and my boyfriend are looking to rent our first apartment together and travelled down to Birmingham all the way from Newcastle and had two viewings with this company. It came to the time of the viewing standing outside the address for around 15 minutes before ringing the company. They knew we were not local to the area, as highlighted when arranging the viewings, however still was yet to inform us that one of the apartments had been obtained and the other was not at satisfactory condition to be viewed. The man on the phone was not considerate at all and did not really seem to care, passing the blame onto other colleagues ‘someone should of rang you’. We are both extremely disappointed as we were really excited to view the apartment not to mention wasting time and money on train fares/taking time off work. Highly unprofessional company would stay clear, especially if it’s your first time renting.