This is my first Google review which probably tells you all you need to know. I rented a flat from Belvoir for 8 months, up until about a month ago. I would not use Belvoir again and recommend others steer clear. The flat itself was fine, although it was dirty when I moved in, including mouldy utensils which had been left to fester in the dishwasher which wasn’t even plumbed in! Belvoir customer service was little to non-existent, staff were rude and uninterested and even completely ignored some of my emails. The poor reviews here sound very familiar and I find it hard to believe all the five-star reviews, although I didn’t deal with everyone in the office.