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Belvoir - Birmingham Central

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I am editing my review as I am being threatened with legal proceedings and bombarded with emails . This is an account of what happened: 1. Major Mahil showed me 3 flats over a 2 week period . I asked if the one we had booked to view was smaller than the others and he turned on me calling me a time waster 2. When looking at property we were a group herded in and out with no time to look properly or ask questions before the next “ group” was shown 3 . I called about a flat that has been let ( was unaware at the time ) was told if I paid more rent we could discuss . 4. I offended Mr Mahil and was asked to apologise and withdraw my review . I said I would get back to him pending advice and 30 mins later he threatened me with a lawsuit with people he “has known 20 years “ . These threats and inability to act professionally has effected me so I will also be seeking advice

Reply from agent

Hi Rachel, We are sorry to hear of the review left by you, should you wish to raise a complaint please email into us on birminghamcentral@belvoir.co.uk and the matter will be investigated, however it is noted that numerous apartments were shown to you and your partner and excellent customer service was provided, it was further noted you did repeatedly book and cancel appointments. It is further noted that you did indeed personally insult the agent on several occasions and this matter is being investigated. Thanks.

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Royal London House, 35 Paradise Street, Birmingham Central, B1 2AJ, UK

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Birmingham Central Office

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