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Belvoir - Birmingham Central

A selection of reviews/testimonials by highest rating
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1.00 /5

I had the unfortunate experience of dealing with this property agent, and I can't express how terrible it was. This person's rudeness and disrespect are beyond belief. They clearly have no concept of customer service or basic human decency. If you value your sanity and self-respect, stay far, far away from this agent. We have had a viewing and even paid the deposit of 206 pounds they said everything is ok then somehow told us that you have failed to get reference and we will be needing a garentor for this and they said this on Saturday and today Monday morning i call them and even my garentor who is a responsible and respectful British citizen they talk Very very rudely and said we are putting it again on sale and we will not return the deposit also.which is totally unfair. Sorry to say but stay away from these kind of brokers present in market.

Reply from agent

Hi Mr Syed Osma Munib & Mr Syed Yousaf, We note you have left this review due to your failed referencing checks. You had to be earning 2.5x the annual rent (combined) in order to pass referencing here which you informed us that you do earn this to which the referencing proved otherwise. We was then contacted by a 'guarantor' who indeed abused our colleagues verbally when this person had no connection with the property whatsoever on application stage as the landlord didn't even agree to this in the first place..? I firmly suggest going forward you provide valid and truthful information instead of false and fabricated information. To add to this further we have been told by Syed Munib that if we return holding deposit monies he will look to remove this review, we will not be brought into such blackmail and therefore will make our point clearly and strongly as seen on this reply. Thanks.

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Royal London House, 35 Paradise Street, Birmingham Central, B1 2AJ, UK

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Birmingham Central Office

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