We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Belvoir - Birmingham Central

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Hi there, I just had a “ viewing for a flat, Vicarage rd“ where I was supposed to not be late 1min obviously, and guess what??? The agent that was supposed to show me the flat wasn’t even there to show me the flat - he was in "traffic" and didn't even have the good sense/manners to announce in advance by email/text that he wouldn't be present, he texted me super late and guess what? - he told me to knock on the neighbor's window and bother him to open the door of my house ( if that neighbor was not at home/or if that neighbor had children sleeping?!). I’ve been calling him and he was so disrespectful and unprofessional!!!! - I also don’t tolerate this type of behaviour and disrespect for my time! That unprofessional agent left the apartment open, why should you get paid for a viewing if you didn't show up?! Excuse me?? What on Earth - just let me know that you will not be there to show me around so I will not bother either to come there and see that disgusting and bad smelling flat with bin bags in front of the door!!!! I’m such a nice and calm person but this type of “ professionalism “ nobody should tolerate! People- This is the worst agency ever - waste of diesel, money and time. The flat was disgusting dirty aswell and the agent rude and disrespectful!!! Avoid Belvoir agency!!!!

Reply from agent

Hi Elena, Unfortunately due to unforeseen circumstances our negotiator attending the appointment was stuck in heavy traffic hence the slightly delayed appointment however on the telephone call we note you did shout at us and Belvoir do take zero tolerance on abusive behaviour and the office did also receive text messages from you which consisted of words such as “garbage”... the option we gave you that the neighbour has the key to the apartment who kindly left the apartment door open so you could then proceed to view which we note you did so which ensured you would not have a wasted journey, the property was clean and tidy, we are sorry for the agent not making the appointment but we took all necessary steps to try and find amicable solution here.

Contact details
Opening hours

Unknown

Address

Royal London House, 35 Paradise Street, Birmingham Central, B1 2AJ, UK

About

No about information available

Our team

Birmingham Central Office

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available