I wish I could give them 0 star!!!!! A highly unprofessional and irresponsible real estate agent. I had an appointment to view a property at 12:45 PM, and they even emailed me at 10:30 AM to confirm and asked me to arrive on time. I was even 20 minutes early but when the time came, nobody showed up. 10 minutes later I called them and they just simply said they canceled the appointment. Yes! just told me they cancelled it without any reason, as if it didn’t matter at all. And they didn’t even bother to notify me by a single message! I asked if they can reschedule it but they told me to rebook online myself. Then I made a second call to make a complain. They used the same lousy excuse they've used in response to other negative reviews, saying their agent was stuck in traffic. Come on! your agent was already running late and still couldn't be bothered to notify me and just canceled the appointment on their own???? Do you think that's a reasonable excuse? Any responsible agent would never provide the kind of service you do. A terrible experience ever, and I will definitely never deal with them again.