Booked a house valuation which took place in March 2021. Carried out by Ryan Coyne. Very professional visit with good covid measures in place. However I emailed several times in the ensuing weeks to ask for the follow up information. Nothing received and no email response. I then called TM and asked to speak to Ryan Coyne. Was told he was out but they would give him a message to call me. Received no call. I would not use TM when we put our house on the market as there would be no hope of being able to contact the person dealing with our sale.