Only one good experience with Sophie (?) aiding us to leave our contract early due to buying a house. Otherwise I wouldn’t recommend Alexander & Co or Bannisters as it was about a year ago. Poor communication & untimely from the get go, so much so we only really made contact by email so there was an evidence trail. Ended up taking 2/3 months to get our deposit back after a tenancy deposit scheme case was opened by ourselves which eventually got a reasonable response. We’ve dealt with 3 estate agents in 7 years and this is the worst experience we’ve had.