Dear Mr Smith Thank you for your review. However, I have run your name through our databases, for all offices, and I cannot find you or see that you are connected to any of our properties? There is another company locally with a similar name so perhaps your review is meant for them? If this isn't the case than I am always happy to receive feedback and would ask that you contact me personally on 01869 324711 or email renee.booth@alexanderandco.co.uk so I may assist you. Best wishes Renee Booth Branch Manager