I rented a house with a friend and at first there was no problem with the agency, but at the end we received the report from the company about the house, which we have kept in perfect condition. The report indicates that the cleaning with the house when we moved in was professional, but the cleaning that was done for the moved out was only clean. Is important say that my friend was duty manager in a cleaning company that works in one of the best known places in England, so we know the standards of "professional cleaning" which for them is just "clean". There was absolutely nothing that the agency considered professional cleaning. This is just disappointing.