I am literally disgusted at the treatment my family have recieved renting a property from your company specifically Aylesbury branch. They basically insulted us by saying we left the property smelling of dog. We have followed the contract and had the place deep cleaned (end of tenancy) dry cleaned the curtains. Repainted a room with silk paint instead of the emulsion that was previously there. We fitted new fire alarms. Fixed the shower door filled several holes in the walls that were there when we moved in (pictures as proof) but the letting manger at Aylesbury said WE left holes in the walls. When we got served our notice to leave out of the blue lettings management was so rude when we told them we had to stay there until they served us a court notice which we were told to do. As if we didn't feel bad enough but unfortunately we can't make two children homeless because we feel bad. If the "smell of dog" was going to cause a problem, why allow a dog in the property? Our dog smelling of dog is not our fault. I find it strange there's such a strong smell of dog even though everyone else can only smell fresh paint. When we asked where's our deposit or have you even heard anything my husband was met with no answers. Alexander and co are very blase with such large amounts of money needed for two children because we're now out of pocket.