If I could have chosen a zero, I would have. We chose to let out our property with Robinson Jackson because we were promised a great service. Tenants were found quickly but the rest of the service has been dreadful. They sent in an electrician to 'fix' the electrics in the house before tenants moved in but unfortunately he has ruined the electrics in the house, we have been chasing Robinson Jackson for a week to get this sorted with absolutely no response from them, it seems once they take your money then they have nothing to do with you, paperwork uploaded by them on the landlords portal was incorrect, we had a gas safety certificate for someone else's property on our portal, very hard to get anyone to communicate with you to resolve issues which were caused by their end because no one ever responds to emails, voicemail, no one follows up calls, things don't seem to be communicated between their team members and it seems landlords and tenants are told totally different stories by them. I am not at all pleased and really fed up with the poor service.