We sold our house through Harpers and from start to finish they have ben incredible! Starting with the photographer who took amazing pictured and videos of the house and was a joy to work with, the open day, getting us full asking offer, and navigating the complex chain communication (5 parties, 6 months and a utterly useless counter party at an Estate Agent handling the sale of the property we were buying), we really could not have wished for a better agency. In this whole stressful process which seemed to have gone on forever, we have been consistently grateful for the wonderful and impeccable service delivered by Harpers. Michelle - what a star! She was proactive, helpful, willing to go over and beyond and overall absolutely wonderful. The things she had to navigate and get to the bottom of on the upward chain side are a story for another time but suffice to say she did a brilliant job of getting this through the finishing line for us. The solicitor they have recommended to us (Louisa at TG Baynes) was outstandingly fantastic and the surveyor (Surveyline in Bexleyheath) recommended by Harpers was very detailed, meticulous and professional as well. I would never hesitate to recommend them and use them again. Having experienced utter ineptitude, constant half-truths being told, laziness, rudeness and overall shockingly dissatisfactory service from the Estate Agents we were purchasing a property through (God how I wish it had been Harpers, I swear it would not have taken 6 months and half of the mess and stress would have been avoided) the contrast between the outstanding level of service, professionalism and the high calibre of people Jak (the owner of Harpers) hires, was even starker! Jak has high standards and he holds all working for him to those as well. Good is not good enough and you can tell. Through and through they have put the other agents to shame. We are hoping never to move again but if we do, we would only consider selling through Harpers! All the other agents we have dealt with over the years are not even close to being considered anywhere near the gold level of service you will get from Harpers. Jak, Michelle, Kellie - thanks again for all your hard work. You are amazing at what you do.