Daniel, I am sorry that you feel that you have had a bad experience on the Northwood Guaranteed Rent scheme. Northwood Beverley and Hull have worked with a landlord named Daniel Smith for a significant number of years in the past (between 2011 and 2023), however to my recollection there were never any complaints about the levels of service delivered. If your experience was indeed with our office, I would be very grateful if you could make contact so that we can discuss further as we are always open to feedback from our clients in order that we can improve upon our service and learn from any potential mistakes that we have made.