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F5 Property Limited

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
11.09.2018
Excellent Agent/landlords

I've been renting under F5 Property for 2 years now, their service is fantastic and I cannot find any fault with them. They are a pleasure to deal with and are very much "hands off" unless you need their help which is perfect. They leave you be to live in the property with no disruptions and are super prompt at coming to repair anything that breaks down. They have a really handy maintenance system online where you log tickets of repair work needing done and they then send out a repair person asap to remediate the issue. They have always been so polite and friendly to deal with and even recently have replaced some chairs in our place that were a bit wobbly and have arranged for one of the rooms to be painted upon our request as it needed freshened up. They were more than happy to sort this out for us, making it even more of a pleasure to live here. I can't recommend F5 Property enough, they are easily the best I have dealt with in my years of renting!

5.00 /5
10.09.2018
Rental Review

I have been renting an apartment with F5 Property since January this year. I can honestly say I have never rented from a more reliable rental agent before now. The online tenancy application is completed online as well as maintenance issues being reported online - this is very useful and any issues are resolved quickly. Christine & Brian in the office are accommodating and quick to reply to any emails. Would highly recommend.

5.00 /5
06.09.2018
Very hands on in a hands off way

We have been with F5 Property now for over 3 years and I have yet to encounter any issue with their service. I have rented in Belfast for over 10 years with multiple companies and it is the first time I have been comfortable knowing that we are not being taken for 'a ride'. They have an excellent online maintenance system, 2 dedicated team members for our rented accommodation (one for maintenance and one for rent/account) and they have never once been rude, unhelpful or unkind. Would definitely recommend.

5.00 /5
05.03.2018
If Carlsberg did landlords...

Just finished my 12 month lease with F5 property and have to say I'm EXTREMELY delighted with the service and professionalism that has been shown to me. Tenacy was applied for and signed online?!? NO TRIPS TO BELFAST OR TRYING TO FIND PARKING! Uploaded my ID and my details all online and signed for my agreement digitally! Picked the property up and was greeted by Christine who was extremely friendly and helpful... (She even arrived earlier to sign for our virgin internet parcel) which I thought was very thoughtful!. The place was very clean and Christine was very knowledgable in giving advice on what type of cleaners we should use and what we should avoid! Brian was more back office role and sorted all the administration and forms out and had organised the repairs and everything else out... I literally had nothing to do as this was all organised and prepared for me! F5 were only ever an email away... our shower had broke and leaked everywhere... i reported this ONLINE whilst in work and the shower was fixed and repaired for me arriving home! The online maintenance repairing is amazing and convenient. The best way to describe F5 is "the professionalism and organisation of a large established business and the feel and personalisation of a family one" Wish I could give you constructive criticism but I literally can't think of anything.... Good luck in the future Brian and Christine!

5.00 /5
25.08.2017
An excellent agent, quick response to issues, friendly and understanding, genuinel care for tenants

I would just like to commend Brian, Christine and Kieran at F5 Property Ltd on the service they have provided my wife and I as tenants. They have treated us with respect and are quick to respond when there are any issues. This is a family business which has grown without losing the personal touch with tenants.

5.00 /5
23.08.2017
First letting in the UK

It was my first time letting in the UK. After going through 5 different agents, I stumbled upon these stars by accident. I have never met with more efficient estate agents. There dealings are perhaps the ideal mixture of personalization and business. I hope they are my estate agents in the future as well.

5.00 /5
30.07.2017
Highly recommended

My husband and I were so lucky to rent with F5 property. I was new to Belfast when we came to live in the house and I was a bit worried on how to take care of the house and what to do when something goes wrong. Thankfully, Christine was always there and is always ready to help and make sure we are completely satisfied and enjoying our stay. We are also very grateful for the urgency F5 property deals with when it comes house maintenance. They would never leave you hanging or suffering from any problems no matter how small or big the issue is. Great respect for that. On so many occasions too Christine would offer me advice on how to take care of things around the house and what sort of detergents to use and so on which were really found helpful and I really appreicated that. In a way she added a personal touch that made us so much more comfortable staying with their agency. I also respect that she also had our best interest at heart and always gave us the best the advice when we were moving out on where to find a suitable house. Finally F5 property is not one of those agencies that would take your deposit for no good reason which I used to hear about from my friends. They are trustworthy. If you are lucky to rent from them, you are in good hands. :) I couldn't recommend any other agency like f5 property. Yomna

5.00 /5
09.03.2017
Brilliant!!

I rented a flat through F5 Property and had a brilliant experience. Very friendly, personal and professional. Everything was so easy from arranging to view the property to signing the tennancy agreement to gettting something fixed in the property. I would highly reccommend F5 property!!

5.00 /5
28.04.2016
F5 couldn't have been more helpful and efficient

F5 were amazingly helpful and efficient in refurbing our property to a state ready for re-letting after it had been left in a terrible state.. We couldn't have asked for a more friendly and efficient service. We were also kept informed at all stages of the process. The monthly reports we receive are also very clear and understandable. Many thanks

5.00 /5
27.08.2015
Excellent company.

I have been using Intralet to rent my property for over ten years.In this time it has been rented continuously. I have hardly had one moments thought about this house in ten years and that says everything I think. I have always found Intralets service extremely professional. I recieve my rent money promptly every month without fail. They provide comprehensive statements keeping me informed of all issues with the tenancy. They provide me a useful annual accounts report available in HMRC format. All repair and maintenance bills are passed on at cost,which gives me peace of mind that I won't be ripped off. Copies of invoices were available on request for works done over the years and they were happy for me to speak to their tradesmen if I need any clarification in respect of work carried out. All work carried out on my house house was completed promptly and to a very high standard.

Contact details

Unknown

Opening hours

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Address

17 Malone Road, Belfast, Northern Ireland, BT9 6RT

About

Website:

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F5 Property Limited, originally established as Intralet in 1996, is a family-run estate agency business specialising in residential property lettings, management and sales. We are highly experienced and we use professional photography and local web portals to optimise marketing, resulting in almost always achieving long-term continuous occupancy for our clients. We provide landlords with comprehensive monthly financial and management reports and at the end of the financial year, can also furnish our clients with Land and Property reports in standard HMRC format. Prospective tenants can submit their tenancy applications online and sign tenancy agreements digitally, greatly simplifying and reducing the time taken to secure a tenancy. Once a tenancy has begun, tenants can log maintenance and repair issues on-line and our dedicated maintenance manager ensures work is prioritised and completed without delay.

Our team

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No memberships information available

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No awards information available