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Martin & Co Bedford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Be cautious with this letting agent. I was unfairly charged for cleaning and issues that were already present when I moved in—and had also been reported by the previous tenant. Despite the complaints, no action was taken, and I was held responsible again. If you have no choice but renting through them, make sure to document everything thoroughly at check-in and ask for advice from previous tenants.

Reply from agent

Thank you for your review. While we appreciate that deposit deductions can be frustrating, it is important to clarify that this matter was fully assessed by the Deposit Protection Service (DPS), a government-backed, independent dispute resolution body. The adjudicator reviewed evidence submitted by both parties, including signed reports, photographs, correspondence, and itemised documentation. They concluded that the property was not returned in the same condition it was let and awarded £195 for cleaning. A further amount was awarded due to a missing key, following a review of key records and check-out evidence. These findings were not made by our office, but by a neutral third party applying tenancy law and standard evidence rules. We respect their decision and adhere strictly to the process to protect both tenants and landlords. We always advise tenants to carefully document the property at check-in and raise concerns during the tenancy, as we are here to help throughout. If you would like to discuss your experience further or see a breakdown of how the decision was reached, we would be happy to speak with you directly, please feel free to get in touch.

Contact details
Sales Phone:

01234 300445

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 01:00
Address

56 St Loyes Street, Bedford, Bedfordshire, MK40 1EZ, UK, MK40

About

We specialise in sales, property management and residential lettings, mortgage advice, and cover a wide geographical area including the villages and suburbs between Bedford and the M1. We're proud to have been serving the Bedford area since the year 2000, offering a wide range of properties for sale and to rent, not only in Bedford but also in Kempston, Wootton, Ampthill and Flitwick. Owners and Bedford residents Shahid Miah and Habib Rahman bring years of experience in retail banking and property management. The partners have built their own property portfolio and are strongly committed to helping others to do likewise, by combining entrepreneurial flair, local knowledge and a passion for customer service. Our main areas of business are residential sales, lettings and property management, property investment and mortgage advice. The office is located on St Loyes Street in the heart of the town centre and just a short walk from the train station. At Martin & Co Bedford we pride ourselves on our high level of customer service. Our team provide our customers with support, advice throughout the whole process with a dedicated point of contact and regular property updates on the sale or let of your home. We recently won The British Property Lettings Award for Bedford. The team performed outstandingly throughout the extensive judging period, which focused on customer service levels. Martin & Co Bedford has now been shortlisted for a number of national awards which will be announced shortly. In 2021, Martin & Co Bedford acquired local independent businesses Compass Lettings and Gateway Lettings adding to their already extensive portfolio of properties. If you have a property to sell or let in the areas we operate in, are looking for a new home, would like us to manage a property on your behalf or you would like a valuation for your home, please get in touch with a member of the team. For all enquiries please call Martin & Co Bedford on 01234 300445.

Our team

Shahid Miah

Habib Rahman

Minhazul Ahmed

Chloe Heather

Neal Barnwell

Sean Connolly

Lorraine Williams

Cara Beckford

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