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Martin & Co Bedford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

These are quite possibly the worst agents around. We were left without electricity for 3 days, hot water/ heating for 7 days and water for 2 days. They said just go to your friends house then, then they tried to take 75% of our deposit when we moved out. They are very shifty. Always check their extra charges and photograph everything when you move in and out. This has been a very steep and expensive learning curve. They come round whenever they want for a surprise inspection. They are rude and do not answer any queries you have. I found the women there to be worse than the men, especially if you are a woman complaining. They treated me and my partner like we were prisoners with no rights. Do not use, you have been warned.

Reply from agent

Thank you for leaving an online review. We have never had a tenant named Adam Newbury, but are confident of who this review has been left by. We are sorry that you are so unhappy with Martin & Co. However, factually, your review is largely incorrect. No electricity problems were reported throughout your tenancy. The boiler problem was fixed within a reasonable amount of time. To our knowledge you had running water at all times. You were not told to shower at a friend’s house, but rather asked if you had anywhere else you could shower out of concern. You were offered temporary heaters but turned them down. You were given (and you signed for) a full inventory of the property and its contents before moving in which you had the opportunity to amend, but did not. Your deposit is still held and protected with the Deposit Protection Service and has not been touched; all tenants are at liberty to dispute proposed deductions and have an independent adjudicator make a decision based on evidence provided by both parties. We have your signed documentation agreeing to all agency fees in advance of the tenancy starting; there are no hidden charges. We give a minimum of 48 hours written notice of management visits which take place roughly every six months.

Contact details
Sales Phone:

01234 300445

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 01:00
Address

56 St Loyes Street, Bedford, Bedfordshire, MK40 1EZ, UK, MK40

About

We specialise in sales, property management and residential lettings, mortgage advice, and cover a wide geographical area including the villages and suburbs between Bedford and the M1. We're proud to have been serving the Bedford area since the year 2000, offering a wide range of properties for sale and to rent, not only in Bedford but also in Kempston, Wootton, Ampthill and Flitwick. Owners and Bedford residents Shahid Miah and Habib Rahman bring years of experience in retail banking and property management. The partners have built their own property portfolio and are strongly committed to helping others to do likewise, by combining entrepreneurial flair, local knowledge and a passion for customer service. Our main areas of business are residential sales, lettings and property management, property investment and mortgage advice. The office is located on St Loyes Street in the heart of the town centre and just a short walk from the train station. At Martin & Co Bedford we pride ourselves on our high level of customer service. Our team provide our customers with support, advice throughout the whole process with a dedicated point of contact and regular property updates on the sale or let of your home. We recently won The British Property Lettings Award for Bedford. The team performed outstandingly throughout the extensive judging period, which focused on customer service levels. Martin & Co Bedford has now been shortlisted for a number of national awards which will be announced shortly. In 2021, Martin & Co Bedford acquired local independent businesses Compass Lettings and Gateway Lettings adding to their already extensive portfolio of properties. If you have a property to sell or let in the areas we operate in, are looking for a new home, would like us to manage a property on your behalf or you would like a valuation for your home, please get in touch with a member of the team. For all enquiries please call Martin & Co Bedford on 01234 300445.

Our team

Shahid Miah

Habib Rahman

Minhazul Ahmed

Chloe Heather

Neal Barnwell

Sean Connolly

Lorraine Williams

Cara Beckford

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