I was renting a house for 3 years from Martin &Co I was so disappointed when got keys and found all walls were dirty never refreshed for new tenants, hall carpets had holes in them there were just cover with door mat. All repairs done very poorly never checked by them. We have maintained garden and looked after whole house even had to ask permission to paint walls ourselves had to spend our moneys on paint, we had some mould problems on the last year gutters never cleaned since we moved after strong winds part of gutter pipe fell off and this never been fixed for nearly 6months and once again they tried to blame us for literally breathing. We moved out while ago left everything spotless cleaned all old carpets tried bushes, grass cut etc handled keys back in on the beginning of October been told deposit will be back with us within 2 weeks and here we are still waiting for our moneys back. They are ignoring our emails and trying to charge us ridiculous £300 of our deposit for damages to grass 3x3m that won't even cost £30 we have offer to fix it too but still no response Absolutely shocking service for tenants I really hope landlords are happy because in my opinion their service isn't worth it those houses getting ruined by not looking after properly Our previous house not even rented anymore as is so many problems after years of neglecting One star is too much too