Absolutely abysmal company, we were left with a broken shower and no downstairs lights for months and now that we've left, they won't give us our deposit back. I've heard that other people had a "honeymoon" period followed by their performance. I wish we had that. I'm still dealing with the same person I've made an official complaint against. This company is ill equipped to rent and they know it. I've filed a complaint and all I got was 125 pounds and a request to remove this review. I've been dealing with them via email for a year of my life. I'm more stressed about dealing zest than I am about my degree.