I found all of the members of staff we had contact with to be very helpful and accommodating. They were prompt in getting back to us regarding what information was required for our referencing and it was all completed very quickly. When we moved in to the property, they had left a card and a bottle of wine which was very warmly received. I was also impressed by the inventory check as it seems very thorough and professional. I feel that things will be much more clear-cut and potentially less stressful upon our departure from the property. Overall a great experience! Much better than agents I have had in the past.