I have been renting from zest for three years now. In this time I have had multiply problems which have all been reported. The problem then is that zest never do anything about the problems. Leaving myself and 2 other house mates to live in a house with black mould growing in the walls, Windows and wardrobes (which is bad for your health). Windows which don’t open, rust in the bath, rotting shower screams and so much more. Now even though I’ve reported these issues they get left and nothing happens maybe an inspection of the problem if we’re lucky. Well this weekend I had a bath and I was not surprised to find out that there was now water pouring through our second floor ceiling. The rust in the bath that hadn’t been dealt with has made a hole and was leaking over everything in our second bedroom. If you don’t think this is bad enough I’ve had multiple conversations with zest and there team to which they are always pretty unhelpful but one day the manger of the bath company made a directly rude comment about my personal and told me all the problems we have had with the house were my fault I was SHOCKED. He obvious knew he had offended me and was rude as he tried to apologise but it doesn’t make up for living in this house for three years with problems not being fixed after they’ve been reported. If your considering renting with zest on behalf of myself and my three house mates I would strongly recommend not renting with zest at ALL. STAY WELL CLEAR
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1a Mile End London Road, Bath, Somerset, BA1 6PT, UK, BA1
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