*The house was given dirty (rubbish and unclean) and unfinished despite the contract stating it had been professionally cleaned and fully refurbished. *When we requested that Zest adhere to their own contract and that work should be finished - such as removal of old broken sofas and delivery of new ones, during their organised delivery they damaged the house and proceeded to claim damage caused by them from our deposit. *Also upon leaving they are attempting to overcharge us for the professional clean from their own price list.