My experience with Zest has been a headache throughout. From the moment we moved into the house they provided, it was evident that their commitment to quality and customer satisfaction was non-existent. The house we were given was in an appalling condition. Three broken windows and holes throughout the property which later caused the walls to fill with mice. It was clear that no effort had been made to ensure the house was in a liveable state. When we moved in one room didn't have blinds and sockets for months into the tenancy. After months of pushing they fixed the issues whilst charging us full price throughout. Upon exiting the property they tried to charge us nearly £1,500 to clean a house aswell as try to charge us for issues which were present on the check-in report. After threatening to take them to the DPS they quickly backed down on most of the charges. I strongly advise anyone considering renting through this agency to think twice. They have shown a lack of professionalism and basic decency. In summary, my experience with this property letting agency was an absolute disaster. I would give them zero stars if that were an option. Steer clear of this agency unless you enjoy dealing with subpar housing and unscrupulous practices.