I had an interesting experience with Wentworth about a month ago. We put an offer on a house, which unfortunately fell through under frustrating circumstances. At the time, I felt the advice given by the agent may have been misguided, and I was disappointed when we lost the purchase. So why the 5 stars? When I called to find out whether our offer had been accepted, it was Daniel who delivered the bad news and who bore the brunt of my frustration. I spoke with him at length, multiple times, and each time he responded with genuine empathy and understanding. As first-time buyers, his guidance and advice were incredibly helpful and well beyond what we expected. We didn’t get the house, but the interaction with Daniel was unexpectedly positive. Our involvement in that particular sale was over, yet Daniel still took the time to support and advise us. That level of care was rare and sincerely appreciated. If that’s the kind of service I received in a situation where we weren’t even clients, I can only imagine how exceptional the experience must be for those who are. I know exactly who I’ll be reaching out to when I’m next in need of real estate services. A brilliant experience from Wentworth, especially when they didn’t have to. That’s why it’s 5 stars from me.
25 Monmouth Street, Bath, Somerset, BA1 2AP, UK, BA1
Website:
http://www.wentworthea.comWentworth Bath was set up in January 2010 by father and son, Adrian and Daniel Laflin, who combined have over sixty years’ of experience within the estate agency market. Adrian Started agency in the 1970’s and comes with vast knowledge having been a regional director for national agencies in the south east running thirty six offices, and went on to own one of the largest independent estate agents in Reading and the surrounding area in the 1980’s. Wentworth Estate Agents was founded in January 2000 when they opened their first office in Berkshire, and it expanded in 2010 when the doors to Wentworth Bath were opened with partner and son Daniel. Daniel started his estate agency career at a young age back in the 1990’s and has always specialised in the Bath and surrounding country market. At the age of 21 Daniel become a manager for a national firm and his experience has become vast over the last 16 years. Prior to starting Wentworth Bath, Daniel had been running a large reputable independent office covering Bath and its surrounding areas. Both partners are extremely focused on customer service and in making sure Wentworth Bath offers good, honest, open advice. Offering this service along with our attention to detail, we have built a fantastic reputation in Bath, priding ourselves that the majority of our business comes from recommendations. Unlike other firms we offer an experienced partner service with hands on interaction from start to finish, therefore providing our clients with a product that is second to none. The presentation of your home is very important to us, so we provide some of the best in Bath. With bespoke brochures, professional photography, alongside advertising on the largest web portals and in local publications such as The Bath Magazine and The Bath chronicle. So if you are thinking of selling or would like some experienced property advice, call in or telephone our office on Tel: 01225 904 904 or email bath@wentworthea.com.
No awards information available
No awards information available