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Reside Bath Limited - Bath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Lisa and the team were super helpful with our move to Bath. We're very happy with our new flat and look forward to making this our new home!

Reply from agent

Dear Benjamin, we're thrilled to hear you had a positive experience with Lisa and our team! Enjoy your new home in Bath. We're here if you need us.

5.00 /5

Definitely recommend Reside when looking for a new home. They are efficient, professional and always available for questions, needs and preferences. Our move in could not have happened more smoothly and that is thanks to Reside.

Reply from agent

Thank you for your kind words and recommendation. We're delighted to hear about your smooth move-in experience. Always here to help with any questions or needs.

5.00 /5

I never thought I'd find myself leaving a 5 star review for a lettings agent but wow, Reside are absolutely on a different level to anything I've ever experienced over the last 10 years. We rented via Reside from 2022 to 2024, and have had a such a refreshingly positive experience from start to finish. The team genuinely care, and treat their tenants with empathy and professionalism. There was only one mishap in 2 years, whereby an engineer entered our property without our permission due to a miscommunication. Reside could not have been more apologetic and actually donated £100 to a charity of our choice as an apology. Even more importantly they made changes to their internal processes to ensure this mistake never happened ever again, which worked perfectly for the rest of our tenancy. This is an example showing how much this team genuinely cares about doing the right thing. We actually went on to purchase our flat from our landlord, and Reside stepped in as the agent to manage the sale. Here I must acknowledge Toby from Reside, who managed communications between ourselves and the sellers extremely efficiently and professionally. We couldn't have asked for a better experience, especially when things got a little tricky with some negotiation points later down the line. All in all I wouldn't hesitate to recommend Reside to anyone looking for a new home in Bath. Hands down the best experience I have had in 10 years of renting, worlds apart from anything I've experienced before. You will not regret choosing to rent via Reside. Many thanks again to Toby and the wider Reside team, we really appreciate the positive experience we have had from start to finish. All the best ! Amie & Yujing

Reply from agent

Dear Amie & Yujing I am over the moon to hear your kind words! It truly means the world to me to hear that your experience with Reside has been so positive and refreshingly different from what you've encountered in the past. The mishap you mentioned was indeed unfortunate, but we're glad to hear that our response met your expectations. It's very important to us to learn and grow from every experience. Your recommendation means the world to us, and we're so grateful for your support. Knowing you'd recommend Reside so highly is the best compliment we could ask for. We're sending you all our best wishes in your new home; here's to new beginnings and happy memories in your flat! Thank you once again, from all of us here at Reside. Your feedback has truly made our day brighter. 🏡✨ Toby

5.00 /5

My experience with Reside has been swift and amazing so far. My agent Lisa has always been pleasant and very contactable. I will definately recommend Reside for anyone looking to rent in Bath

Reply from agent

Dear Meena, we're thrilled to hear about your positive experience with Lisa and our service. Your recommendation is greatly appreciated. Thank you!

5.00 /5

I spent 6 and a half years renting a property through Reside and they were superb. Any issues were always sorted out fast and the property was lovely. Would highly recommend!

Reply from agent

Hi Conor, we appreciate your kind words and recommendation - thank you so much.

5.00 /5

Fantastic service all round, really friendly service and a huge thank you to Lisa who was brilliant every step of the way. Regular updates and super swift and professional service. Highly recommend to anyone looking to move to the Bath area.

Reply from agent

We're thrilled you enjoyed our service! Lisa will be delighted to hear your kind words. Thank you for recommending us and we hope to assist you again in the future.

5.00 /5

I would highly recommend Reside Bath! I felt so supported by the team throughout letting and moving in--especially as we started the process while I was abroad. Chris was my Lettings Negotiator, and he was incredibly friendly, really going out of his way to make sure I felt confident in the steps and informed throughout the process. I'm very pleased with my place now that I'm settled in, and the team has continued to be so responsive and efficient in addressing queries since!

Reply from agent

Dear Anna, thank you for your kind words. We truly appreciate your recommendation and we're happy to hear that you're pleased with our services. Enjoy your new home!

5.00 /5

Rented a flat in Bath for 18 months. Quick to reply to any queries and all round fantastic service. Online system made moving in and out very simple.

Reply from agent

Dear Chris, we're pleased to know that our service and online system made your stay and move seamless. We're here for any future housing needs. Thanks for your review!

5.00 /5

We have used about three letting Agents over the last 40 or so years. Usually they were mediocre to poor. Then we were recommended to try Reside. We honestly have never looked back since. We are getting on a bit and the worry was awful. Now we almost forget we have the property because any problems that occur, which of course happens fairly regularly, they just get on with it. We feel we are in very safe hands and we honestly cannot praise them enough.

Reply from agent

Dear Julian, We are thrilled to be your chosen letting agent and pleased we could provide peace of mind. Thank you so much for the kind words!

5.00 /5

A thoroughly professional, friendly and efficient outfit. We moved our properties to Reside from another Bath letting agent nearly 10 years ago, and have been 100% satisfied since. The team works really well together to find the right tenant, and ensure everything runs smoothly thereafter, both for the tenant and landlord. I highly recommend Reside, and look forward to using them for many years to come.

Reply from agent

Dear Camila, thank you for your loyalty over the years and for recognising our team's professionalism and efficiency. We look forward to many more years of looking after your property.

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Address

24 Barton Street, Bath, BA1 1HG, UK, BA1

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