We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Martin & Co Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Unfairly screwed by early termination fares and over 2 months of additional rent cause another tenant was not found - despite the building being a very popular place to rent. Hope they will understand one day tenants are human beings and one may need to leave a property without it costing £2,400.

Reply from agent

Thank you for taking the time to share your concerns. We genuinely appreciate your feedback as it helps us to improve our services. We understand that circumstances can change, and the decision to leave a property early can be a difficult one. We strive to support our tenants in such situations as much as possible, while also upholding the agreements that were made at the start of the tenancy. Fixed-term tenancies are designed to provide certainty for both tenants and landlords for the duration of the lease. When a tenant wishes to leave before the end of the agreed period, we must seek the landlord's approval for a new tenant and ensure they are suitable, which can sometimes take time. The costs associated with marketing the property are a part of this process and are necessary to find a replacement tenant. We are always open to discussing individual circumstances and exploring potential solutions. We aim to balance fairness to our tenants with the responsibilities we have towards our landlords. We truly regret that you've had an upsetting experience and hope to find a way to better accommodate such situations in the future. Your feedback is invaluable, and we are continuously working on improving our policies and procedures.

Contact details
Sales Phone:

01256 859960

Lettings Phone:

01256 859960

Lettings Email:

basingstoke@martinco.com

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

26 London Street, Basingstoke, RG21 7PG, UK, RG21

Established in 2008, Martin & Co Basingstoke is one of the area’s top-rated and award-winning estate and letting agents, with hundreds of positive reviews from satisfied sellers, buyers, landlords and tenants. Led by Director Mike Shelton — a landlord himself with decades of experience — our dedicated team combines the strength of a respected national brand with genuine local expertise. We specialise in residential sales, lettings, and full property management throughout Basingstoke and the surrounding villages. Clients benefit from tailored marketing plans and online exposure on all the leading portals like Rightmove, Zoopla, and OnTheMarket, ensuring properties reach the widest possible audience. We pride ourselves on honest advice, accurate valuations, and clear, proactive communication every step of the way. Our centrally located branch on London Street (RG21 7PG) is fully accredited, award-winning, and always ready to help with valuations, new instructions, or simple, friendly advice about the local market. With a strong reputation for results and excellent service, Martin & Co Basingstoke gives landlords and sellers peace of mind and confidence in their next move. If you’re a landlord looking to maximise your investment or a homeowner ready to sell, contact our experienced team today on 01256 859960 — we’re ready to help you with your next exciting journey.

Our team

Mike Shelton

Mica Brown

Lejla Simon

Petra Gomes

Cloe Harris

Lindsey Chester

Andrew Sheldon

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure