After the experience we have had with previous estate agents, we cannot fault the service Belvoir provide. At times our solicitors were very hard to get hold off, we are very grateful to Matthew for chasing and pushing solicitors so things got moving. Throughout the process we have always been kept up to date, any questions we have are answered promptly. Thank you Matthew for making this process go as smooth as it could, would definitly recommended Belvoir! We are very excited to pick up the keys next month!
We let two properties through Belvoir in Basingstoke using their fully managed service and we have worked with them for several years. Our experience is very positive - both on the easy stuff like good communication and reporting as well as the more difficult issues that can arise around working with tenants. We recently had an experience where the property was not being cared for. Belvoir managed this very professionally initially identifying and properly documenting that there was a problem (through their regular property visits) and then reaching a suitable resolution quickly and smoothly providing a result that was best for the tenant and for ourselves. Good balance between respecting tenants and protecting Landlords.
As a first time buyer, i had a lot of question and was supported in every step of the purchase by Belvoir. I found them to be very professional in their work. Matt Smith was excellent in helping out with negotiation and closing the deal and keeping everything in order till the deal when through. I highly recommend them as an estate agent for buying home.
I rented a property through Belvoir Basingstoke for some two-and-a-half years and I can give them a five-star recommendation without hesitation. The service provided was professional, efficient and friendly throughout, right from the first enquiry through to the final check-out. They did a good job of managing not only the set-up but also the maintenance tasks and issues that inevitably come up during a stay of this length. I felt confident that the tenancy and property was being well managed throughout. As a tenant it is critically important to know that your property is properly managed, that you have a reliable contact point, are receiving accurate, fair and timely information, and that any issues will be dealt promptly and effectively and fairly. If I were looking to rent again, I would favour properties offered by Belvoir. thanks to my confidence in their service..
We would like to say a very big Thank You to Belvoir Basingstoke for selling our house. They were very professional throughout the process especially Matthew' . We had a slight blip along the way ,which Matthew dealt with very well, ensuring that all went well in the end. His communication skills are second to none, I would not hesitate to recommend Belvoir to friends and family.
My dealings with Belvoir Basingstoke were positive from beginning to end. The staff always responded promptly to my emails and went out of their way to make sure I was totally satisfied with their service and were professional throughout. All the staff were very attentive, polite and efficient. I was very impressed. They could not have been more helpful, and I would definitely recommend their services.!
I would highly recommend Belvoir! For many years Matthew Smith has assisted me with both purchases and sales of several investment properties as well as my own home. Knowledgeable and friendly and they all work hard to ensure the process is as smooth as possible. Thank you as always for your recent assistance!
I would highly recommend Belvoir! For many years Matthew Smith has assisted me with both purchases and sales of several investment properties as well as my own home. Knowledgeable and friendly and they all work hard to ensure the process is as smooth as possible. Thank you as always for your recent assistance!
We have recently sold our house with another agent but Belvoir sold at the top of the chain, which was of 5 properties. We were property number 3 in the chain so this is quite an unsettling position to be in due to what can or cannot happen at either end during the process. Matt, the Manager, from Belvoir took on the role of keeping all communications along the chain going, he had permission to add all the agents, solicitors, buyers and vendors into this weekly feed. We found this extremely useful as during this process you would have no clue as to what progress is taking place with anyone else or if it is you and your solicitor that may be holding things up. As it got closer to exchange Matt ramped up the communication and expedited the last bit of the process. We would like to thank Matt for doing this and to easing the stress of selling and buying a house, we feel that he went above and beyond his duties.
I just bought a house through Belvoir and would recommend their service from start to finish.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator