Fantastic service from Belvoir

From the initial valuation through to the completion of my sale Belvoir have been fantastic. Jamie undertook the valuation of my property and secured a sale within a matter of days. Natalie then took over as my move manager and was absolutely brilliant at keeping me updated and organising things along what turned out to be quite a tricky chain. Natalie went above and beyond to work with the solicitors and estate agents further up the chain to get things moving. Both Jamie and Natalie were very professional and friendly; it was great to have a dedicated contact rather than the call centre of an online agent. I would highly recommend the service of Belvoir and if I ever move again I will certainly be using them.

We were long term tenants with Redwoods that turned into Belvoir. From Day 1 of our tenancy we were always treated with fairness and respect. Throughout the tenancy any problem has been rectified as quickly as has been possible through their excellent Maitenance logging service. Minor problems have been handled promptly and major issues have been raised and dealt with as quick as they can via agent communicating with the landlord. I couldn't recommend them enough as a tenant, and as a landlord you can be safe in the knowledge that your property will be in safe hands and your tenants well looked after.

We very much enjoyed the excellent customer care and consistent professionalism we received from Matt and the team at Belvoir! The excellent customer service continued long after a sale was agreed. Great communication and weekly updates every step of of the way. If it had not been for the proactive approach we would almost certainly missed out on the opportunity to purchase our next home. Thank you team Belvoir!

I couldn’t fault the staff at Belvior Estate Agents Basingstoke especially Natalie for keeping up date and while away another colleague Jamie kept me updated. If I was to sell/buy in the future, I would use Belvior Estate Agents and I highly recommend them. Thank you for all your hard work.

Great service from the day one. Always kept me informed from viewings and the feedback from viewings. Very professional staff. Prompt and afficient service. Would highly recommend Belvoir.

We have been very happy with the services of Belvoir, especially our contact Matthew Smith. Tempers can flare quite easily when buying a house and Matthew definitely has the correct temperament and experience to deal with this. Belvoir in general have been very good. Our first contact was Keith and we found him to be a great start to our journey. Thank you all :)

Tenant review

From the start - viewing the property, to the checking out Belvoir have been excellent. They keep you well informed, act professionally and undertake their responsibilities efficiently. All communications are at speed, with no need to ever chase up. The checkout was carried out by Shahida in a very fair and informative manner. She was courteous, friendly, professional and involved me in the process. She kept me informed every step of the way and efficiently dealt with any queries I had. I am very satisfied with the service I received and would choose Belvoir and Shahida any day to deal with such matters. Letting agents get a bad name, but that is because those people have not had the pleasure of dealing with the staff at Belvoir.

As a private landlord & living a fair distance from my properties I rely upon my agents to act for me & make the best decisions in my absence. I can honestly say that Belvoir (Basingstoke) are a first class team. Whoever I deal with knows me, my property & is always super efficient in dealing with issues & requests. It takes all the stress off my shoulders knowing they look after my interests & I would not hesitate in recommending them as a letting agent. Its not very often you can give a 5 star review but in this instance well deserved. I wish all my agents were as good! Thanks Belvoir.

Thank you to Belvoir - wonderful staff

We have recently moved from one property to another through Belvoir lettings Basingstoke. All of the staff were extremely efficient and lovely to deal with and helped to make the move seamless for us.. A big thank you to Kate, Jo, Carol and Abi. And we were delighted to receive all of our deposit back on the first property. Five star service!!!!

Me and my husband were firs time buyers when we found our house. We registered with a lot of local estate agents, but only in Belvoir they could find for us exactly what we were looking for in just 3 days. After we made an offer they help us in negotiating a lot of questions, as we didn’t really knew what to do at that point. The solicitor company that they working with were advised to us and they did a great job. We are collecting the keys tomorrow and are so exited. Natalie was the contact person that always tried to update, help, support, advise and chaise anything that was outstanding to make the purchase as smooth as possible. So a big Thanks to her and the whole team for effort and their hard job!