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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
21.06.2019

Sandra Draper for sorting out the problem with the washing machine for my tenants in my property.

Reply from agent

Steven, thanks for taking the time to leave this review. We're glad that you're happy with Sandra's efforts.

5.00 /5
18.06.2019
Great service

We were selling a niche property, with obvious problems trying to attract buyers, and Belvoir did the job very quickly, and through no fault of theirs, the first buyer let us down after 8 months, putting as back at the start, ( so not impressed with her ). Belvoir got straight back on it and found us another buyers within the month, and despite some far off Solicitor being more than awkward, Mathew at Belvoir did over and above to get the sale completed, I’m sure he got panic attacks when he heard my voice most days, but showed no sign of giving up and got the job done. Would definitely recommend Belvoir to get your house sold, and when you get the problems which just automatically go with house sales they will do their best to keep things on track. :)

Reply from agent

Bob, thanks for this review. Keeping a sale on track is sometimes quite tricky and 8 months is a marathon. We're glad that it all worked out eventually.

5.00 /5
12.06.2019
Excellent service - went above and beyond on many occasions

We used Belvoir to sell our flat, amazed at their excellent service! We had an offer accepted within a month and Natalie (their move manager) was extremely helpful throughout the whole conveyancing process. She went as far as to help organise a new removal company when our own didn't turn up on the day. Would definitely recommend using them.

Reply from agent

James, thanks for taking the time to leave this review. We're especially glad that Natalie was able to resolve your removal problem.

5.00 /5
12.06.2019
Personalised and professional service

Belvoir has acted as my letting agent for around 15 years and I have never had cause for complaint. They find tenants quickly when leases expire and all the admin work and charges are explained fully. They are great on maintenance issues, even taking the trouble to research prices on replacement items and then actually going to buy items from the local Argos store. This is very important to me as I live in Australia. Always friendly and helpful and highly recommended.

Reply from agent

Michael, thanks for taking the time to leave this review. It's always good to learn that someone continues to be pleased with our efforts after such a long time.

5.00 /5
12.06.2019

We sold our house via Belvoir Basingstoke and we are thrilled with the service we received. From the first appointment we were very impressed how our house was valuated and compared against the price trends of the time. There were some very good pictures that Belvoir took of our house which helped to market it well and Belvoir were very proactive in finding potential byers as soon as our house was up for sale. We would definitely recommend them as the viewings were advised in plenty of time, the negotiations went smoothly and we were always kept informed of any news. Leading to exchange of contracts, we were very happy with the information and efficiency all queries were resolved! Thank you Jamie, Natalie and everyone at Belvoir!

Reply from agent

Evi, thanks for taking the time to leave this comprehensive review. We're glad that you've been happy with all the various elements of our offering.

5.00 /5
12.06.2019
Highly

Belvoir has acted as my letting agent for around 15 years and I have never had cause for complaint. They find tenants quickly when leases expire and all the admin work and charges are explained fully. They are great on maintenance issues, even taking the trouble to research prices on replacement items and then actually going to buy items from the local Argos store. This is very important to me as I live in Australia. Always friendly and helpful and highly recommended.

Reply from agent

Michael, thanks for taking the time to leave this review. We\'re glad that you\'re happy with our efforts over such a sustained period of time.

5.00 /5
07.06.2019
Highly Professional Letting Agents

We have been using Belvoir (and their predecessors, Redwoods) for two apartments in Crown Heights, Basingstoke for 16 years. During that time they have succeeded in keeping both apartments let with minimal gaps between tenants. Belvoir are expert in managing tenancies in Crown Heights and with that expertise are able to use maintenance contractors who have the first class knowledge of all of the equipment and facilities in those buildings for the benefit of the owners and their tenants. We have excellent relations with the team of professionals at Belvoir and trust them to meet all of our legal obligations as landlords without taking advantage of our tenants.

Reply from agent

Sally, thanks for taking the time to leave this review. It's always good to hear that we've managed to keep up our standards over such a prolonged period of time and that you remain happy with us having experienced numerous tenants and no doubt, maintenance issues..

5.00 /5
07.06.2019
Managing Repairs

As a landlord I have found Belvoir highly efficient at managing my properties from finding and vetting new tenants to informing me of any issues needing attention; providing qualified tradesmen to carry out any repairs in a timely and cost effective manner.

Reply from agent

Richard, thanks for taking the time to leave this review. We're glad that you're happy with our endeavours.

5.00 /5
05.06.2019
Sales Lettings &

Belvoir Basingstoke have acted for me since 2015 and I have found them reliable, knowledgeable and efficient. Based on this, I have no hesitation in recommending them to other prospective purchasers/landlords.

review by JLB 05.06.2019
Reply from agent

Thanks very much for taking the trouble to leave this review. We\'re all glad to hear that you\'re happy with our efforts.

5.00 /5
31.05.2019

Outstanding customer service from start to finish. The whole sales process from initial meeting (thanks Matthew) to exchange of contracts has taken under 3 months and gone without a hitch. Natalie, our move manager was outstanding, always cheerful with an excellent ‘can-do’ attitude. She kept us informed throughout the whole process liaising with buyers down the chain, solicitors and estate agents so we knew where everyone was, at every stage of the process. Thank you for all your excellent advice and hard work. I would have no hesitation in recommending the Basingstoke Team.

Reply from agent

Jan, thanks for taking the time to leave this review. It's always good to hear that a sale has gone according to plan, but very often this is helped by our clients having the right attitude to marketing, which on this occasion was the case.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure