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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Belvoir were absolutely fantastic with helping us to find our new home recently after a long journey of no success with other estate agents. Everything was really fast, easy and straight-forward, with no fuss or complications. Abi in particular was AMAZING. She really went above and beyond for us and we cannot thank her enough. Would definitely recommend these guys! ⭐️

Reply from agent

Nicole, thanks for taking the time to leave this review. Apologies for the late response. We 're all very glad, Abi particularly so, that we were able to help you find a new home. We wish you all the best in it.

5.00 /5

We purchased a property in Basingstoke being listed by Belvoir, we had also looked at 4 other properties listed by Belvoir. We always had a great service from the Sales team, especially on viewings. When we decided on the right property they were always on the ball, following up and chasing Silicitors etc for updates to ensure we met the expected dates and completion it was a great service and a great team effort from them all, I would highly recommend their services to all.

Reply from agent

Patrick, thanks for taking the time to leave this review. We're all pleased to learn that you've been so happy with our efforts. We wish you all the very best in your new home.

5.00 /5

I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or there are maintenance issues to be addressed while we were at the property, the responses and services that we received were to an excellent standard. When our tenancy was coming to an end, the Belvoir team ensured that we were kept up to date in every situation. They also ensured that we were provided with the required flexibility and ease that we needed to enable us move into our new home. During the checkout and post checkout process, we were given all the necessary information that we needed to assist us to fulfil our obligations as tenants, I find the information provided by Belvoir very useful and I really appreciate it. The actual checkout and post checkout process (which was carried out by Jo Jones, Belvoir's Property Assessor) was highly satisfactory and done in a very professional, fair and timely manner. There was no undue delays in processing the return of our deposit. The process was swift and I really appreciate Jo's effort all through the process. This is the first time I have had to deal with Belvoir and I must say that my overall experience was very positive. Many thanks to the entire Belvoir team, I will definitely recommend using their services. Nsima Udoh.

Reply from agent

Nsima, many thanks for taking the time to leave this review. It's not often that someone is quite as comprehensive, so thanks very much. It's always good to learn that a tenant has been so happy with us. We wish you all the very best in your new home.

5.00 /5

Belvoir were fantastic. Jamie provided a valuation, from instruction to full asking price offer was about 5 days with a professionally run open house. Post offer acceptance we dealt with Natalie who was amazing, her constant chasing of solicitors and keeping everyone updated was invaluable and I have no doubt our move wouldn't have been as smooth without her.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Jon, thanks for taking the time to leave this review. Sorry the response has been late in coming. We're glad you've been happy with our service and wish you all the very best in your new home.

5.00 /5

Our experience with Belvoir when selling our property was professional and efficient from the first evaluation through to completion. They were always easy to contact and kept us regularly updated throughout the process, regularly chasing all solicitors to keep things moving. When arranging viewings they contacted us via the phone and would always backup with an email (both when arranging an appointment and if any were cancelled) We never felt under any pressure to accept an offer (in our experience many other estate agents push for as quick a sale as possible) and were given a good appraisal of the value of our property. Strongly recommend if selling in the Basingstoke area!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Tim, thanks for taking the time to leave this review. We're glad that you've been happy with our efforts. It's good to note also the fact that you recognise there is much to do after an offer has been made. Best of luck in your new home.

5.00 /5

I would without any hesitation, recommend Belvoir Estate Agents. As a widow, and never having sold or bought a house on my own, I was dreading the whole process. I needn’t have worried. From my first meeting with Jamie, I knew I was in safe hands; no flannel, just straight forward facts. The viewing day was managed by Sarah Jane armed with antiseptic wipes, adhering to all the then Covid restrictions. Following a successful offer, I was allocated a Sales Manager, Natalie. I can’t thank Natalie enough. She is obviously passionate about her job. She always made me feel like I was her only client. She liaised with my own, and my buyers solicitors, and always kept me well informed. I could call her anytime and she was always available to answer any queries I had. Leading up to exchange was a long drawn out process but Natalie was always there pushing for a successful outcome. So thank you all at Belvoir you’ve all been fantastic,

Reply from agent

Susan, thanks very much for taking the time to leave this review. It's been very trying to deal with conveyancing over the last 2 years and to hear that you've been so pleased with what we've done is great news. We wish you all the very best in your new home.

5.00 /5

I can't recommend Belvoir Basingstoke enough. Our property was sold almost immediately after going on the market and they have been so supportive throughout taking a lot of stress out of the process. They have been proactive with chasing everyone in the chain to ensure our exchange and completion ran smoothly. Thank you so much to all of the team, especially to Emily and Natalie for their ongoing support.

Reply from agent

Karen, thanks for taking the time to leave this review. We're all glad that you have been so pleased with our service.

5.00 /5

My rental relationship with Belvoir began in 2011 & ended in 2022. I have always found the whole team to be extremely helpful, polite & friendly. I have rented 2 properties from them & they couldn’t have helped more when looking for my 2nd property. So easy to raise & report any repairs. The whole process from the original rental to moving out was made simple due to their outstanding customer service with a special mention to Jo Jones ( Property Assessor) & Andrew Lowery (Maintenance Director) are the reason I am happy to give such a glowing report. Highly recommended

Reply from agent

Carole, thanks for this review. Whilst it's not quite the record, 11 years is sufficient time for you to determine whether we are up to scratch and we're all very pleased to see that you've been so happy with us over this long period of time!

5.00 /5

Very happy with the service we got from Belvoir regarding the recent purchase of our first property. After a long year of no success with other estate agents we felt very deflated. Emily in particular was AMAZING. She knew exactly what we were looking for and found us our dream first home. She really went above and beyond for us and we cannot thank her enough. The purchase was really fast, easy and straight-forward, with no fuss. We would like to also thank Natalie for progressing the sale to its conclusion and proactively chasing things up when needed too!

Reply from agent

Francesca, thanks for leaving this review. We're all very glad that it went so well. We wish you all the very best in your first property.

5.00 /5

Belvoir have provided us with impeccable service both selling my property and finding another property. Regular updates from Emily was very useful, then once we’d sold and had our new property Natalie took over our account. Natalie’s property knowledge and knowledge of the business is second to none and her ability to update, chase and inform of any issues or changes was invaluable. I felt comfortable, secure and reassured at every stage with Natalie and knew she had my, and my family’s, best interests in mind. Whatever Natalie is being paid, it should be doubled!👍🏻

Reply from agent

Julie, thanks for taking the time to leave this review. We're all very pleased that you've been so happy with our efforts. We wish you all the very best in your new home.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure