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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service, through all the trials and tribulations of this sale. Outstanding customer interface, keeping us informed at every stage.

Reply from agent

Dear Terry Skinner, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. Keeping our clients informed throughout the process is a priority for us, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future. Best regards, The Team

5.00 /5

5 stars for the Belvoir lettings team! My son and I moved back to Basingstoke five years ago to be closer to family after my fiancée passed away, and we were fortunate to rent a 2-bed property through Belvoir. During our tenancy, both the landlord and the lettings team were amazing. On the rare occasions when faults occurred, their maintenance app made it incredibly easy to report and resolve any issues. What truly sets Belvoir above other letting agencies in our experience is what happened earlier this year... We were told the landlord intended to sell the property, crushing news at the time, but every cloud has a silver lining. We were in the fortunate position to explore purchasing the property ourselves (a terrifying prospect for someone who grew up in social housing). Fast forward to 1st December 2025, and my son and I are now the proud owners of the property. Thanks in no small part to Kate and Jo from the lettings team. They went above and beyond to support us throughout the purchase, despite there being no benefit to Belvoir. They happily answered all my questions about home ownership and even shared their own experiences. I cannot thank the team enough for their kindness, professionalism, and genuine care. Highly recommended!

Reply from agent

Dear Aaron, Thank you for your wonderful review! We are thrilled to hear about your positive experience with Belvoir and our lettings team. It’s heartwarming to know that Kate and Jo provided you with the support and guidance during your journey to home ownership. We appreciate your kind words and are delighted that you and your son are now proud homeowners. If you need anything in the future, please don't hesitate to reach out. Congratulations once again! Best regards, The Belvoir Team

5.00 /5

We had a great experience with this agency while looking for a rental home. A special thank-you goes to Frankie, who truly went above and beyond: despite our very short notice (as we were coming from far away), she managed to arrange several viewings in record time, allowing us to explore multiple options in a single day. Even after choosing the house, her support was outstanding. She guided us through every step, always providing quick, clear, and thorough responses. Highly recommended agency, especially thanks to Frankie’s professionalism and dedication!

Reply from agent

Thank you, Mirko! We're thrilled to hear about your positive experience with Frankie and our team. Your kind words about her dedication and support mean a lot to us. We're glad we could assist you in finding your rental home. If you need anything in the future, don’t hesitate to reach out!

5.00 /5

Brilliant agency Made the whole selling process very easy and quick Anne-Marie and Emily were very helpful and efficient. Would 100% recommend then and would use belvour again

Reply from agent

Thank you, Shanie! We're thrilled to hear that you had a brilliant experience with Anne-Marie and Emily. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5.00 /5

Myself and my partner rented a property managed by Belvoir from August 23’ to November just gone. This was our first experience moving in / living together and all I can say is Belvoir were amazing from start to finish, specifically Jo who was incredible and helped us with quite literally everything for the past two years, even after we left the property and Belvoir’ services Jo was extremely helpful as per and kept her high standards. Her dedicated support and promptness really made our experience, she is an incredible asset to Belvoir Basingstoke, so from us a huge thank you to Jo! Reece & Amy

Reply from agent

Thank you, Reece & Amy! We're thrilled to hear about your positive experience with Jo and our team at Belvoir Basingstoke. Your kind words mean a lot to us, and we're glad we could make your first experience together so memorable. If you ever need assistance in the future, don’t hesitate to reach out. Best wishes to you both!

5.00 /5
Reply from agent

Thank you, Kamila, for your fantastic 5-star review! We're thrilled to hear about your positive experience with Belvoir Basingstoke. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need any further assistance, don't hesitate to reach out!

5.00 /5

Frankie is great

Reply from agent

Thank you, Michael! We're thrilled to hear that you had a great experience with Frankie. Your positive feedback means a lot to us!

5.00 /5

Frankie was brilliant from start to finish. made a daunting task very easy to navigate. many thanks Frankie 👍 …

Reply from agent

Thank you, Fiona, for your wonderful review! We're thrilled to hear that Frankie made your experience with us so smooth and enjoyable. Your kind words are greatly appreciated. If you need any further assistance, feel free to reach out. Best wishes from the Belvoir Basingstoke team!

5.00 /5

They are very friendly and professional

Reply from agent

Thank you, Tufayel Miah! We're thrilled to hear that you found our team friendly and professional. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out!

5.00 /5

Frankie and Maurice were very friendly and helpful in securing us a property we loved. They responded quickly and had answers for any questions we had. Thank you for all your time and help.

Reply from agent

Thank you so much for your kind words, Amy! We're thrilled to hear that Frankie and Maurice were able to help you find a property you love. Our team is always here to provide quick responses and support. If you need anything else, don't hesitate to reach out. Enjoy your new home!

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure