Biggest cowboys going. Very very shockingly poor customer service. Wouldn't rent anything off them. Only want to know you for the monthly rent, No support provided. Boiler feb 2024 was playing up and reported a year ago. Landlord came out and looked and showed how to repressurise it said it needed parts but can't touch it as not qualified to touch it, then never returned to repair it. They advised they would get a mate to come fix it, never turned up to perform repairs, estate agent came round to do a property inspection, taken photos, promised to have it fixed by winter. In March 2024 gas safety inspection come round, advised it needed parts as there was problems with it. November 2024 hot water failed, reported and still did nothing, then start of February 2025 boiler had a catastrophic failure missing water everywhere over the main electric fuse box within a metre of it. Managed to shut water off but took 3 days for landlord to provide 2 oil rad heaters and a blower which is costing £20 per day to take the chill off the rooms they are in. 2 weeks to get quotes then decided they was too expensive and now getting their mate to fit a boiler in March. Disgraceful. Then their is all the other problems they won't sort out like mould and dampness in all the 3 bedrooms 2 of which has children in. Front door of porch is rotting and starting to disintegrate. Kitchen ceiling has had a crack where the board is partly hanging down by a inch was like that when moved in. Back sliding doors are old aluminum frame ones from 1980s. Keeps falling off its runners and November 2023 landlord tried fixing it, broke the lock then bodged it with cheap push lock at top which keep coming loose then put a second lock on bottom as refused to sign contract while house was insecure. Carpets needed cleaning when moved and should of been replaced before allowing anyone to move in. So stay well clear of this cowboy outfit. Great for dodgy cheap arse landlords that only care about profit . Should be shut down really.