Rented out my property using Northwood for nearly 3 years. The worst estate agent I have dealt with. Brian, the managing director, most incompetent person I have met in my life. Brian doesn't even know how to investigate into a serious matter raised but rather just makes stuff up and puts on an email. The admin staff i had to deal with during 3 years is an absolute joke. Made a formal complaint after issuing section 21 and they didn't even have the decency to address the complaint formally. After tenants left the property, over a period of 3 months had debt collection agency letters coming through. Terrible people and experience.