Had a lovely viewing with Sophie, got accepted for the property where the sales team were lovely. Until, the next day I called asking some questions regarding the deposit; rent payments dates etc, so that I could get everything in hand. Even was going to be paying a month rent on an empty property as we had a 2 month notice and they said we had to move in 16th September! I got met with a very unpleasant member of staff. Blunt, abrupt and quite rude in her attitude. She made it very hard to have a conversation and felt very objective to the things I was asking, even when I was being cooperative with the needs for the property. Called back asking to speak to a manager, got refused and then got told ‘you arent tenants we want anyway’. If that’s how you conduct business, we don’t want to give you it anyway👍🏻 Update: had an email from the MD, I asked her to call me to discuss/resolve, to which I didn’t receive anything back :)