Happy to get your cash, but then it all went down hill after that. Its a shame really as this was our first experience of the rental market and the distance from where we are to Basildon didnt help. All communication was done by phone. There were some really rude back end staff with attitude issues we found to be unprofessional in their manner in speaking to a potential new tenant. Regardless of if your buying, selling or renting, Balgores tone should of remained professional not impolite