Good afternoon, Thank you very much for your kind words and thoughtful feedback. We are so pleased to hear that Ross and the team were able to support you so effectively throughout the process of selling your home. Their dedication, helpful advice and patience clearly made a real difference, especially during the challenging moments. We are delighted to know you’ve now completed and are feeling so positive about the experience. Your comments mean a great deal to us, and we’ll be sure to pass them on to Ross and the team. Warmest regards Balgores Gravesend