On choosing lovelle to sell our house we were told that there would be a no sale no fee agreement. Our house was on the market with them for 12 months with roughly 12/13 views and no offers. One viewer towards the end of said 12 months informed me that she had contacted the barton branch on 3 occasions to view our property to be told that they were short staffed and couldn't arrange a viewing . We were the ones who showed people around our house not the estate agents. If this happened once , how many other perspective viewers have been told the same thing? So after 12 months on the market we decided to end the contract with this estate agents only to be given a £240 invoice for services , which was in the small print. So be warned they say one thing but the contract states something completely different. After all the £240 is a fee !!